With your consent, we may collaborate with other professionals (e.g. Doctors, Schools, etc.) involved in your care to ensure the best support for you. Please note that any time outside of the session, including collaborating with professionals, writing reports, and document reviews, will be considered billable and will be charged in 15-minute increments at the counsellors' standard rate. 

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Registered Clinical Counsellors can direct bill the following insurance plans. 

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- Pacific Blue Cross

- Sunlife

- Manulife

- Canada Life

- GroupHealth

- Desjardins

- Industrial Alliance

- Autism Funding 

- Crime Victim Assistance​

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We are happy to submit claims to your insurance company on your behalf; however, please note that this does notguarantee payment or coverage. Your insurance carrier determines which services are covered under your plan. Any costs not paid by your insurance company—including deductibles, co-pays, co-insurance, non-covered services, or denied claims—will be your responsibility

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​Please contact your insurance provider prior to accessing our services to confirm coverage.

Registered Clinical Counsellors can be claimed under most extended health plans. Payment is required at the time of service and a receipt will be given for you to submit to your insurance for reimbursement. 

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Please note that South Delta Counselling and Wellness cannot confirm whether you are covered for services, only your insurance carrier can do this. Please contact your insurance provider prior to accessing our services to confirm coverage.

 

​Payment is required at the time of service. A credit card is required to be on file. Debit, Mastercard, Visa or American Express are all accepted

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Cancellation Policy

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Clients are required to provide a minimum of forty-eight (48) hours’ notice to cancel or reschedule an appointment. Cancellations made with less than 48 hours’ notice will be charged the full session fee. For Monday appointments, notice of cancellation must be provided no later than end of day Thursday. Failure to provide notice within these timeframes will result in the full fee being charged.

 

Exceptions can be made in emergencies.

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